Similar to cleaning tenders, security tenders usually involve the same level of simplicity. When it comes to security itself, there are two main service lines:

  • Static guards
  • Roving (patrol) guards

In other words, guards that stand still and guards that move.

Security tenders are relatively straight forward to pursue and as I’ve found personally, many clients treat these services as a commodity that is often engaged with at a cost effective amount that does not fall below the award.

Contact Details

As per all other types of tenders, the following details are always required:

  • Business name
  • ABN/ACN
  • Business contact details (Address, phone, email, etc)
  • Representative details

Rates (Pricing) Schedule

Depending on the requirements, security tenders may ask for the following:

  • Fixed fee amounts: A total estimated sum for a once off event, series of engagement or specified time period
  • Rates: Rates will be broken up further in to time/day categories as rates will adjust depending on when these security service providers are required. General rule of thumb for rates is that weekends and public holidays will naturally incur higher penalty rates

Capability/Resources

Clients will want to know that you have an adequate amount of trained security guards, vehicles and well-maintained equipment ready to work as per the contract once it begins.

Subcontracting is also something to be considered as clients are away of the liabilities that come with underpaid subcontractors who often don’t consider themselves liable when it comes to fulfilling the contract requirements.

Subcontracting itself however is rife in the security industry and requires constant monitoring to ensure that any negative actions incurred by the ‘subbie’ does not reflect poorly on the tenderer and the client by association.

Financial Penalty

I’ve decided to include this section as throughout my time as a bid writer in the security industry, I still only ever encountered it once.

Cleaning and security contracts obligations usually exist in the form of KPIs. This financial penalty section exists so that tenderers such as yourself can give a financial penalty amount for failure to meet contractual targets when providing security guards.

The financial penalty amount itself represents how much faith you have in your service delivery. A higher financial penalty indicates confidence and experience to either maintain or exceed contractual targets.

A substantially low penalty can be interpreted by the client as an inability to absorb reduced profit (security industry margins are razor thin) or an unwillingness to acknowledge failure if it occurs. While this is all a matter of perspective, a financial penalty section is something to consider closely should you ever encounter it in not only a security tender but any sort of tender.

As per a lot of the other guides here at Tender Works, security tenders in Australia are not particularly complex but often require a fair amount of work to coordinate and compile before submission. From my personal experiences, security tenders are common but still come across as an afterthought to a lot of clients. As I mentioned at the start, it is a fairly commoditised industry where it can be difficult to distinguish yourself from your competitors through aspects other than pricing/rates.