There are countless tenders released each year by both the public and private sectors requiring hospitality services.

To keep things brief, hospitality can cover any of the following areas:

  • Lodging (Accommodation)
  • Food and drink service
  • Event planning
  • Theme parks
  • Transportation
  • Traveling

Hospitality tenders in Australia are relatively straightforward in terms of providing a response but also allow for diverse ways to answer each question as to why your service and products offerings stand out from the competition.

For example, here are a few example questions that you often come across when responding to such tenders:

  • Considering the space provided for this event, how best would your catering and event planning services utilise it?
  • Does your organisation have the capacity to service any surge in demand for transporting guests? If yes, how will you fulfil this sudden and possibly unexpected increase in capacity?
  • Please provide a tailored menu and food options for the tendered event. Also, please briefly provide your reasons for your food offerings and how they are a cost effective solution.

In the case that you’re doing your first hospitality tender, it would be wise to practice preparing sample menus or customised service offering documents. Creating the templates alone will save a lot of time and better yet, Tender Works is even ready to assist if you are time pressured and need someone else to do it for you.

Answering hospitality tender questions often comes down to how appealing your solution sounds on paper. Unlike engineering or IT, hospitality solutions should be universally easy to interpret and understand considering the low level of complexity involved.

Hospitality centres around taking care of the needs of a guest or visitor, often when it comes to their dietary habits, their accommodation arrangements and the other services involved that make an experience comfortable.

If you’ve had the chance to read the rest of the Tender Works blog, many of the tender sections from cleaning tenders for example will be the same in any hospitality tender.

As always, sort your pricing out immediately as soon as you receive the tender documents. Hospitality in Australia is a competitive industry so determining your margins and pricing strategy will quickly make you realise if a tender is or is not worth responding to for the sake of your business’s growth and profitability.

Visual presentation in your documents can also be important to consider. Attractive images and documents such as well-designed pamphlets will not go unappreciated by the client.